Frequently Asked Questions

What is Rehabilitation Counseling?

Vocational rehabilitation helps support chronically ill people, or physically injured people, in maximizing their work potential. The claims manager who is handling the industrial insurance claims requests the involvement of a vocational rehabilitation counselor. This counselor then gather information from the injured worker, employer, physician, and other parties to plan the further steps. These steps may allow the injured worker to work part-time, take time off work, go back to work, or change the work entirely depends on each different cases. In addition, the counselor may recommend legal issues such as disability benefits.

What is Vocational Rehabilitation Counselor (VRC)?

VRC is the specialist who has registered with the Department of Labor and Industries and is determined to have met the educational and work experience qualifications for this registration. A registered VRC is contracted by the Department of Labor and Industries or a self-insured claims administration company for the purpose of providing vocational services on industrial injury claims.

How does the work of a VRC help the industrial insurance claim?

A VRC provides specialized knowledge of specific jobs and labor market and has the skills to compare that information to the documentation gathered by medical professionals in order to draw conclusions about an individual's ability to work. A VRC has unique experience in preparing job descriptions and extracting relevant medical information to address those jobs. A VRC assures that employers are educated in the appropriateness of offering light duty, temporary, or transitional return to work. A VRC also provides a personal contact for injured workers to assist in answering their questions and dispersing information about the industrial insurance process. Finally, a VRC facilitates open communication between all parties involved in the claim assuring a timely closure.

Page Last Updated: Monday, October 27, 2003


Copyright 2005 Rehabilitation and Evaluation Services Incorporated

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