ERIN MONCADA, CDMS is the owner of Rehabilitation & Evaluation Services, Inc. and a vocational rehabilitation professional with extensive experience in Washington’s workers’ compensation. She acquired RES in 2022, carrying forward the firm’s reputation for dependable and creative vocational solutions.
Before joining RES, Erin spent five years as the Supervisor of Private Sector Rehabilitation Services (PSRS) at the Department of Labor & Industries. In this role, she oversaw statewide audits and complaints related to vocational rehabilitation services. Erin also managed the vocational provider registration process, playing an integral role in developing and implementing the current firm and provider application and agreement guidelines with L&I.
Her work contributed directly to modernizing how vocational firms and counselors enter and maintain standing within the Washington State workers’ compensation system. She was also involved in the Vocational Recovery referral process and facilitated Vocational Technical Stakeholder Group (VTSG) meetings while collaborating with vocational firms, claims managers, and agency leadership to improve communication. Erin supported system-wide partnership and consistency between vocational providers and L&I.
Before her time with PSRS, Erin worked in a pain management clinic where she was the Treatment Team Coordinator, teaching classes and supporting injured workers as they rebuilt function and returned to both work and daily life after significant pain challenges. Earlier in her career, she worked with third-party claims administrators and self-insured employers at West Vocational Services under the guidance of Jeanne West. Erin’s background in legal services strengthens her approach to organized case management, careful documentation, and practical problem-solving. Her leadership style is calm, steady, and collaborative. She focuses on clear communication, realistic recommendations and expectations, and predictable follow-through, helping claims move forward without unnecessary complications or delays.
When she’s not working, Erin enjoys a variety of outdoor activities, gardening, and getting out on the water whenever possible. She values time with her children and grandchildren and delights in fun outings with friends and family.
Dwight Thompson, LICSW, CDMS, CCM, BCD founded Rehabilitation & Evaluation Services, Inc. in 1986. With more than 35 years of experience in vocational rehabilitation, workers’ compensation claims management, social work, and human resources, he established RES as a trusted and steady presence throughout Washington State.
Through his experience in private industry, military service, and public agencies, Dwight developed particular expertise in pension cases and cases involving complex psychological or behavioral health factors affecting employability and retraining. This gave him a unique ability to navigate difficult claims, bringing clarity to challenging vocational questions.
In addition to his vocational work, Dwight provided behavioral health services for the Department of Labor & Industries under the Master’s Level Therapist Program. He earned his Master’s in Social Work from the University of Washington and holds board certifications in Clinical Social Work, Case Management, and Disability Management. He is a Licensed Independent Clinical Social Worker in Washington State.
Dwight served his country for 30 years, including deployments to Saudi Arabia and Afghanistan, and retired from the Army Reserve as a Colonel. He also served his community as a City Council Member and Deputy Mayor for 16 years and continues his community engagement as a Scoutmaster and Planning Commissioner for the City of Kenmore.
In 2022, Dwight concluded a distinguished career marked by service, leadership, and dedication to Washington’s vocational rehabilitation community when he sold RES to Erin Moncada and retired.
JAY SLOANE, CDMS, MA has been with RES since 1991. Jay has extensive experience in all types of L&I claims as well as self-insured referral claims. He has worked extensively with pain management clinics throughout his career. Jay has extensive training in psychology which enables him to bring specialized insight to unique, psychologically-challenged injured workers cases. He is skilled in working with claimants from all walks of life, and is a strong, trustworthy advocate for injured workers.
When not working, he enjoys time with his family and various outdoor activities. As a lifetime runner he has competed in many marathons and several ultra-marathons.
ALICIA LEE, MSW, CDMS has been a Vocational Consultant with RES for over 20 years, managing both L&I and self-insured claims. Her bilingual talent in Spanish allows her to assist injured workers within the Hispanic communities of Northeastern, Central, and Southeastern Washington. Alicia provides services throughout Central Washington with two decades of specialized experience, serving injured workers and their employers.
When not providing consulting services, she enjoys spending time with her daughters and their three Labrador Retrievers, playing fast-pitch softball, swimming, and reading.
NICHOLAS ROSS, BS, CDMS, has been a Vocational Rehabilitation Counselor with Rehabilitation & Evaluation Services, Inc. since 2019.
Nick began working as a Vocational Intern at RES, earning his full VRC credentials in 2023. He provides timely, clear recommendations that support efficient claim resolution. Nicholas brings an academic background in anthropology, which gives him a practical understanding of how people’s experiences and environments may shape the way they approach work and recovery. This helps him connect with workers, understand their communication styles and motivations, and identify the barriers they may face.
Outside of work, Nicholas is an avid genealogist. He researches family histories both for himself and family friends, maintaining an extensive collection of genealogical books.